kaedax

Internal ops · 720-hour cycle

Internal tools your ops team
stops fighting.

kaedax builds custom internal tools — ops consoles, approval workflows, data dashboards, back-office automation — in a fixed 30-day (720-hour) cycle. For teams running operations on spreadsheets and seven browser tabs, one cycle replaces the sprawl with software shaped around the actual workflow, owned outright with no per-seat tax.

ops.harbor.internal/queue

Open exceptions

7

−64% wow

SLA compliance

98.4%

+11 vs sheet

Approvals p50

22 min

was 2 days

Spreadsheets

0

retired 14

ItemOwnerStageSLAStatus
PO-8841 · refrigeratedM. IyerCarrier assign3h left on track
EX-302 · customs holdS. NairDocs requestedbreached escalated
PO-8847 · standardautoIn transit on track
RT-118 · damagedK. BoseRefund approval6h left pending
PO-8852 · priorityM. IyerPick & pack1h left on track
erp sync ✓ · 3pl webhooks live · audit log 100% · priya freed
representative build · web console + mobile · anonymized under NDA
Try helm — live cloud console

[ §01 ] the problems we're hired for

Where internal tools builds
actually go wrong.

01

The spreadsheet is now the system of record — and it's terrifying

What started as a tracker now runs the business: no audit trail, no permissions, one bad sort from disaster. We replace spreadsheet operations with real software — schema, roles, history — without freezing the team mid-migration.

02

Low-code hit its ceiling

Retool and Airtable got you far, then the logic got real: multi-step approvals, SLA timers, integrations the platform doesn't bless, per-seat pricing scaling with headcount. Custom tools you own outright remove the ceiling and the tax.

03

Every team has its own tab stack

Ops in one tool, finance in another, support in a third — and the integrations are a person named Priya copying rows. We've built a full custom ERP unifying inventory, logistics, finance, and service for a retail brand; the pattern transfers.

04

Internal tools are where engineering time goes to die

Your engineers should ship product, not maintain the admin panel. A cycle of agent-built internal tooling — reviewed by senior humans — costs less than a quarter of your team's distraction.

[ §02 ] what ships

One cycle.
Production, not prototype.

The shapes of internal tools work that fit a 720-hour cycle. Every build ships with runbooks, monitoring, and 30–60 days of post-launch on-call.

Role-based access Full audit history Your cloud, your data No per-seat pricing
[01]

Ops consoles

Queues, approvals, SLA timers, role-based views — shaped around how your team actually works.

[02]

Workflow automation

Multi-step processes with human checkpoints, escalations, and full audit history.

[03]

Data dashboards

Live operational metrics on your real data — not another BI tool nobody opens.

[04]

System unification

Adapter layers around the tools you keep, replacements for the ones you've outgrown.

[ §04 ] questions

Internal tools founders
ask us first.

01

Should we build custom internal tools or use Retool/Airtable?

+

Low-code is right until the logic gets real: multi-step approvals, odd integrations, SLA enforcement, headcount-scaled pricing. If you're fighting the platform weekly, a custom build you own outright is cheaper within a year. We'll tell you honestly on the scope call if low-code still fits.

02

How much does custom internal tool development cost?

+

Agency quotes typically run $30,000–$120,000 for a serious ops console. kaedax prices per fixed 720-hour cycle, shared on the scope call. Unlike per-seat platforms, the cost doesn't scale with your headcount.

03

Can you migrate us off spreadsheets without stopping the business?

+

Yes — parallel-run is the default. The new system runs alongside the spreadsheet until the numbers match and the team trusts it. Our HARBOR engagement moved a logistics ops team off spreadsheets in week three of the cycle.

04

Will it integrate with the tools we keep?

+

Yes. We build adapter layers around your existing stack — accounting, CRM, support, logistics — so the console becomes the single pane without forcing a rip-and-replace.

05

Who maintains it after handoff?

+

You own everything — repo, infra, runbooks, agents. The handoff includes docs your team can operate from, plus 30–60 days of post-launch on-call from us. No retainer required, no kaedax dependency.

Fits a cycle,
or we say so.

A 15-minute scope call with a kaedax founder and the engineer who'd lead your build. We either fit your internal tools product into 720 hours, or we tell you why not — same call.